Forum Sains Indonesia
Ilmu Sosial => Sosial dan Politik => Topik dimulai oleh: nano pada Januari 18, 2007, 05:11:06 AM
Management professor uncovers fast-food business lessons
What really happens after you place an order for a Big Mac or a Whopper with Cheese? Jerry M. Newman, Ph.D., SUNY Distinguished Teaching Professor in the University at Buffalo School of Management, knows because he worked undercover in seven fast-food restaurants across the country, observing operations from the top down -- from the biggest management whoppers to the smallest fries at the fry station.
http://www.eurekalert.org/pub_releases/2007-01/uab-mpu011707.php